Policies and Information

Medical Patients

If you are under a doctor's care, please get a medical release prior to making your appointment.

There are many services that use electrical current, please advise therapist of pregnancy, pacemaker, metal implants, auto medication implants or any other medical condition.

Liability Waiver

Please go to our app, fill out client profile and sign waiver before your appointment.


I understand that any services I have scheduled with Renew Wellness Center or Central Florida Massage Clinics may carry a risk of injury. I recognize that as a result of these services, unpredictable side effects may occur, including, but not limited to; redness and/or irritation of the skin, inflammation, feelings of being light headed, blood pressure changes, and allergic reactions. I understand that a medical evaluation is advisable before commencing any exercise. supplement or wellness service program. I will continue to keep staff informed of any medical problems or change in my physical condition which may affect services or appointments scheduled at Renew Wellness Center or Central Florida Massage Clinics. I acknowledge that neither Renew Wellness Center, its employees or independent contractors are engaged in diagnosing or treating medical diseases or conditions. I expressly assume all risks to me associated with any service offered by Renew Wellness Center or Central Florida Massage Clinics, and waive any claim which I might otherwise bring against Renew Wellness Center or Central Florida Massage Clinics, its officers, directors, shareholders, employees, or contractors as a result of injuries resulting from or relating to my participation in one or more services.

Renew Wellness Center or Central Florida Massage Clinics shall not be responsible or liable for any article lost, stolen, or damaged in or about Renew Wellness Center or Central Florida Massage Clinics.
Renew Wellness Center and Central Florida Massage Clinics will not tolerate any inappropriate acts. I understand that my session will be terminated due to any form of inappropriate behavior. We are committed to professionalism and expect the same from our clients. Thank you 

Cancellation Policy

 

To better serve you and all clients, all will agree, that time is our most valuable asset. We ask that appointments be guaranteed against late cancellation or rescheduling with major credit card. Please provide at least 24 hours notice if you need to reschedule a service; 48 hours notice is required to cancel or reschedule groups of three or more. This allows the wellness center enough time to fill appointments.


Late cancellations will be charged $30 Per Person, Per hour.

A "No Show" will be charged 100% of services scheduled.


This policy allows us to retain great therapists and clients.

Purchase Policy

Services-All sales for services are final. You may exchange unused account balance for other services, products or gift cards.  Services have a 1 year expiration from the date purchased.


Products-You may return unopened products in original packaging within 14 days of purchase accompanied by a sales receipt for a full refund. Any opened products that you are not satisfied with may be returned for credit within 14 days of purchase. 

Privacy Policy

 

We at Renew Wellness Center and Central Florida Massage Clinics, respect our customers’ right to privacy and need for secure communications. Our Privacy Policy has been developed to provide you with an understanding of how we will use any personally identifiable information which you provide to us. Personally identifiable information is information that concerns you, individually, and that would enable someone to contact you. Such personally identifiable information is governed by our Privacy Policy and your use of this web site constitutes your acceptance of our Privacy Policy and the practices it describes.

Your personally identifiable information is used for our internal business purposes only. Renew Wellness Center does not sell, rent or lease your personal information to independent third parties except as described below. We use personally identifiable information to identify account holders, open and maintain accounts, process, service and enforce transactions, send related communications to customers and to provide customer services and support. Credit card numbers are used only for processing payments and are not used for other purposes. We may also use personally identifiable information to provide you with optional product or service updates, promotional notices and offers and other information about Renew Wellness Center and its products.

Find us

Facebook. Twitter, Instagram, Renew Wellness Center App or Mind Body App. Or call 407-629-0700 we would be happy to help with any questions or concerns.